Job Purpose
The Database Officer is responsible for designing, developing, managing, and resolving technical issues related to the ENSSURE MIS system. The role also includes developing, planning, and organizing capacity-building support for project staff and training providers, carrying out IT-related tasks assigned by the Country Office, and providing administrative and logistical support to the project as required.
Roles and Responsibilities
1. Compliance with Policies, Guidelines, and Manuals
- Adhere to the relevant policies, procedures, regulations, and guidelines of HELVETAS Swiss Intercooperation Nepal, including Personnel, Financial, and Administrative policies; Security Response Guide; Gender Equality and Social Inclusion (GESI) Guide; Policy against Sexual Harassment and Mobbing; and the Code of Conduct against Corruption.
- Comply with applicable policies and rules of the Government of Nepal and the Swiss Agency for Development and Cooperation (SDC).
- Contribute to Conflict Sensitive Programme Management at all levels
2. Management of ENSSURE MIS System (45%)
- Develop, maintain, and update the ENSSURE MIS system.
- Compile qualitative and quantitative data during proposal assessments and generate required reports.
- Ensure timely and accurate entry of qualitative, quantitative, and financial data.
- Provide technical support to training providers for effective database management and operations.
3. Capacity Development Support to ENSSURE and Training Providers (45%)
- Ensure smooth operation of the IT system at ENSSURE.
- Provide desktop publishing support as required.
- Support in generating maps, designing materials, and contributing to reports and publications.
- Build the capacity of ENSSURE staff in IT applications recommended by the organization.
- Lead the development and provide technical support to maintain the ENSSURE website.
- Provide day-to-day IT support and troubleshooting of hardware/software issues to all staff (onsite and remote).
- Support the development of learning materials, including audio/video editing and content uploads for ENSSURE.
4. IT-Related Tasks Assigned by HELVETAS Country Office (10%)
- Collaborate with the Country Office to ensure smooth operation of assigned IT systems.
- User administration related to Office 365 ecosystem.
- Assist in managing the HELVETAS Nepal website as required.
5. Other Assigned Responsibilities
- Undertake other special tasks assigned by the supervisor.
- Support team members in managing service proposals.
- Provide assistance during periods of high workload as directed.
- Support the knowledge management team during the reporting period.
Required Qualifications, Skills, and Competencies
A. Education
- Bachelor’s degree in information technology, Computer Science, Engineering, or a closely related field.
B. Professional Experience
- Minimum 3 years of experience in IT and database management systems.
- Proficiency in open-source languages and other web and scripting languages.
- Knowledge of computer networking and server management.
- Strong knowledge of office software applications and troubleshooting.
- Working knowledge of Power BI or other business intelligence tools.
C. Professional and Social Competencies
- Strong team player with the ability to work independently with minimal supervision.
- High integrity and adherence to professional ethics.
- Self-motivated with strong guiding and problem-solving skills.
- Excellent reporting and writing skills.
- Result-oriented with strong communication and facilitation abilities.
- Commitment to gender equality, social inclusion, and poverty reduction.
- Excellent communication skills in both Nepali and English.
- Strong interpersonal skills.